XY problem

From Wiktionary, the free dictionary
Jump to navigation Jump to search

English

[edit]
English Wikipedia has an article on:
Wikipedia

Noun

[edit]

XY problem (plural XY problems)

  1. A communication problem where a person seeking help (for example, from a computing helpdesk) provides misleadingly incomplete information about the source of the problem and thus receives inaccurate or unhelpful suggestions about how to fix it.